Pharmacy Technician

CVS Health • Lewisville, TX

15d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering operational and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team culture. Once hired, they must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are complete.

Technicians may provide additional patient health care services, such as immunizations and point-of-care testing, and may staff offsite clinics when permitted by law and supported by required training and certification. Where permitted, a Technician may obtain Technician Immunizer status and support vaccine preparation and administration, patient education and referrals, adverse-reaction response and reporting, patient information documentation, and vaccine supply management.

This is a part-time position with anticipated weekly hours of 20. The typical pay range is $16.50–$25.00 per hour. The actual offer depends on factors including experience, education, geography, and other relevant factors. Part-time colleagues may be eligible for benefits and programs, depending on hours worked and eligibility, including dental, vision, wellness resources, employee discounts, certain voluntary benefits, and other programs.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including any requirements for age, education, licensure, and certification.
• If state requirements do not set a minimum age, be at least 16 years old.
• If state requirements do not set a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete the required company training within the designated timeframe.
• Demonstrate attention and focus, including sustained concentration, the ability to pivot between tasks, and the ability to confirm prescription information and label accuracy.
• Demonstrate customer service and team orientation, including a friendly approach, awareness of patient reactions, and appropriate responses.
• Use verbal and written communication to interact with patients and colleagues, including active listening.
• Use mathematical reasoning for tasks such as calculating tablets to dispense, days’ supply, and quantities of bottles needed.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including extended periods upright, reaching, repetitive finger movements, stooping, close visual acuity, and lifting or exerting up to 20 pounds occasionally and up to 10 pounds frequently.
• Have regular and predictable attendance, including nights and weekends.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide positive patient experiences by showing empathy and genuine care, creating personalized interactions, offering immunizations and other services where appropriate, and solving or escalating patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to stores in the market to work shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics, when allowed by law and supported by required training and certification.
• If permitted and qualified as a Technician Immunizer, complete additional licensure and training, support vaccine preparation and administration, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events, review and document patient information, and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical and communication tasks required for the role, including remaining upright for extended periods, handling and scanning items, reaching, repetitive finger movements, lifting, visual inspection, and exchanging and receiving detailed spoken information.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to hours worked and eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED