Pharmacy Technician

CVS Health•Midlothian, VA

About The Position

CVS Health Pharmacy Technicians support the safe, prompt, and accurate filling of patient prescriptions while providing compassionate service to patients and customers. They help meet medication needs and regulatory compliance standards, maintain patient confidentiality, and follow applicable federal, state, and local laws and regulations. The role is suited to people who enjoy fast-paced environments and want to contribute to patient health in a retail pharmacy setting. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. A manager may restrict duties until the required training and credentials are completed. As technicians gain qualifications, they can expand their duties and develop clinical, technical, and insurance knowledge through available tools and training. In select markets, collective bargaining agreement rules may apply. Depending on the role and location, COVID-19 vaccination may be required where legally permissible, subject to reasonable accommodation provisions.

Requirements

Must be at least 16 years of age.
Meet applicable state licensure requirements, which vary by state.
Ability to concentrate on tasks over time without being distracted.
Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
Verbal and written communication skills for interacting with customers and colleagues; active listening is required.
Mathematical reasoning, including the ability to calculate a prescription's days' supply.
Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent is preferred but not required.

Responsibilities

Manage assigned pharmacy workstations and tasks to help the team fill patient prescriptions promptly, safely, and accurately.
Help ensure patients' medication needs and regulatory compliance standards are met.
Provide caring service to patients and customers that meets or exceeds their expectations.
Demonstrate ethical conduct and maintain patient confidentiality.
Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.