Pharmacy Technician

CVS Health • Flagler Beach, FL

3d • $16 - $24 • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in a retail store. They assist patients and customers, help ensure prescriptions are filled promptly, safely, and accurately, and contribute to caring service. Technicians follow standard operating procedures, workflow practices, and effective communication standards, while helping create a safe and inclusive environment. After starting, they must complete the company training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met.

Technicians contribute to safe pharmacy operations by supporting prescription fulfillment, patient service, inventory activities, and applicable health care services. Where permitted and after completing required training and licensure, they may support vaccine preparation and administration, patient education, documentation, and vaccine supply management. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work shifts at other stores in the market as business needs require.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws, including requirements for age, education, and licensure or certification.
• If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements; requirements vary by state.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate, switch tasks quickly, and verify prescription information and label accuracy.
• Friendly customer-service orientation and ability to respond appropriately to patients.
• Verbal and written communication skills, including active listening.
• Ability to use mathematics to calculate prescription quantities and supplies.
• Ability to identify challenging interactions and select an appropriate course of action.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, grasp, and stoop; perform repetitive finger movements and precise machine adjustments; and perform work requiring close visual acuity.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Ability to convey detailed spoken instructions accurately and receive detailed information orally.
• Regular and predictable attendance, including nights and weekends.

Nice To Haves

• One to three years of prior experience as a Pharmacy Technician.
• Prior experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when permitted and supported by required training and certification.
• Where permissible and properly licensed and trained, prepare and administer vaccines; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor for and respond to adverse reactions and report events as required; review and collect patient information and maintain applicable documentation; and monitor and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Assist people in a friendly manner, recognize and respond appropriately to patient reactions, and communicate and listen effectively with patients and colleagues.
• Use mathematics to determine prescription quantities, days' supply, and bottle counts; identify challenging interactions and choose an appropriate response.
• Complete other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues' physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED