Pharmacy Technician

CVS Health•Valrico, FL
•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They are often the first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and pharmacy workflow procedures, communicate effectively, and contribute to a safe, inclusive, and engaging workplace. After starting the role, technicians must complete a company training program and meet registration, licensing, and certification requirements established by their state Board of Pharmacy. Until those requirements are met, the Pharmacy Manager may restrict duties. Where permitted by law and supported by required training and certification, technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizers have additional licensure and training responsibilities, including vaccine preparation and administration support. This is a part-time position with 29 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour; the actual offer depends on factors such as experience, education, and geography. The role is eligible for benefits and programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility. These include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements concerning age, education, and licensure or certification.
  • If state rules do not specify a minimum age, be at least 16 years old.
  • If state rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet state-level licensure and national certification requirements, which vary by state.
  • Complete required company training within the designated timeframe.
  • Demonstrate the ability to concentrate on tasks and quickly pivot between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to support patient safety.
  • Provide friendly assistance, recognize and respond appropriately to patients’ reactions, and work effectively as part of a team.
  • Use verbal and written communication to interact with patients and colleagues, including active listening and accurately conveying and receiving detailed information.
  • Use math to solve problems such as determining tablet quantities, days’ supply, and the number of bottles required to fill a prescription.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet the physical demands of the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, stooping, and repetitive finger movements; handling items at different heights; adjusting machines precisely; and close visual work.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
  • Maintain regular and predictable attendance, including nights and weekends.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies concerning patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when legally permitted and appropriately trained and certified.
  • When serving as a technician immunizer, complete required licensure and training; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; review and document patient information; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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