Pharmacy Technician

CVS Health • Tucson, AZ

11d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service to patients and customers. Technicians follow company Standard Operating Procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team culture. They complete company training and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are satisfied. Depending on state law and additional training and certification, technicians may also support immunizations, point-of-care testing, and offsite clinics. This part-time position has an anticipated schedule of 29 hours per week. The typical pay range is $17.45–$27.45 per hour. Actual pay depends on factors including experience, education, geography, and other relevant factors.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the position.
• Complete required training within the designated timeframe.
• Maintain regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, including concentrating over time, shifting between tasks, and verifying prescription information and label accuracy.
• Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use verbal and written communication and active listening when interacting with patients and colleagues.
• Use math to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill a prescription.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the stated physical demands, including extended periods upright and mobile; lifting and exerting force occasionally up to 20 pounds and frequently up to 10 pounds; reaching, repetitive finger work, stooping, visual acuity, and spoken communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts when needed.
• Follow applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary staffing at offsite clinics, when allowed by law and supported by required training and certification.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions and report events as required by public health requirements.
• Review and collect patient information and track and document applicable patient records.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy; assist patients and colleagues through effective communication, active listening, customer service, teamwork, mathematical reasoning, and problem resolution.
• Perform physical tasks including standing and moving for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, adjusting machines, stooping, and visually inspecting small details.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources, depending on hours worked and eligibility.
• Employee discounts, depending on hours worked and eligibility.
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED