Pharmacy Technician

CVS Health•Beaumont, TX

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They assist patients and customers, help ensure pharmacy operations run smoothly, and support the prompt, safe, and accurate fulfillment of prescriptions. Technicians follow company standard operating procedures, pharmacy workflow processes, relevant laws and professional standards, and CVS policies relating to patient safety, controlled substances, privacy, and security. They are expected to provide compassionate service, communicate effectively, contribute to an inclusive team culture, and complete the company training program and applicable state registration, licensing, and certification requirements. Until requirements are satisfied, duties may be restricted by the Pharmacy Manager. Technicians may perform additional patient health care services, including immunizations and point-of-care testing, where legally permitted and supported by training and certification. Technician Immunizers must complete applicable training and licensure requirements and may prepare and administer vaccines, educate patients and refer vaccine questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies. This is a part-time position with 18 anticipated weekly hours. Regular and predictable attendance, including nights and weekends, is required. The typical pay range is $16.00–$24.00 per hour; the offer depends on factors such as experience, education, and geography. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

  • Comply with applicable state Board of Pharmacy requirements or laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • Where the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
  • Where the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required company training within the designated timeframe.
  • Demonstrate attention and focus, including concentrating on tasks, shifting between tasks, and checking prescription information and labels for accuracy.
  • Provide friendly customer service, understand patients’ reactions, and respond appropriately.
  • Use verbal and written communication and active listening to interact with patients and colleagues.
  • Use math to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed.
  • Identify challenging interactions and choose an appropriate course of action.
  • Meet the stated physical demands, including extended periods upright, repetitive finger movements, reaching, stooping, close visual work, and lifting or exerting force as described in the posting.
  • Convey and receive detailed spoken information accurately.
  • Maintain regular and predictable attendance, including nights and weekends.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pickup, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
  • Provide caring, personalized service at pickup, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient problems.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing, inclusive team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and, as needed, travel voluntarily to other stores in the market to work shifts.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and records, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics where legally permitted and supported by required training and certification.
  • If serving as a Technician Immunizer, complete applicable training and licensure requirements; prepare and administer vaccines; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor, respond to, and report adverse reactions; review and document patient information; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy, provide attentive customer service, communicate clearly, use math to support prescription fulfillment, and resolve challenging patient or colleague interactions.
  • Perform the physical tasks required for the role, including standing and moving for extended periods, handling and scanning items, reaching, bending, and lifting.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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