Pharmacy Technician

CVS Health • Miami, FL

20d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help deliver safe, accurate prescription fulfillment and caring service to patients and customers. They work as part of the pharmacy team, follow company standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe and inclusive workplace. Technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements; until those requirements are met, the Pharmacy Manager may restrict duties.

Depending on state law and training, Technicians may also support immunizations and other patient health care services, including point-of-care testing and offsite clinics. The position requires regular, predictable attendance, including nights and weekends, and flexibility to work shifts at other stores in the market as business needs require. This is a part-time position with an anticipated 8 hours per week. The typical pay range is $17.00–$27.00 per hour; the actual offer depends on factors including experience, education, and geography.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including any requirements regarding age, education, and licensure or certification.
• If the state board does not specify a minimum age, be at least 16 years old.
• If the state board does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements where applicable.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to verify prescription information and label accuracy.
• Friendly, patient-focused service skills and ability to respond appropriately to patients’ reactions.
• Verbal and written communication skills, including active listening.
• Ability to use math for prescription-related calculations, such as tablet quantities, days’ supply, and bottle counts.
• Ability to identify challenging interactions and select an appropriate resolution.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, and stoop; perform repetitive fine-finger tasks; adjust machines precisely; and maintain close visual acuity.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
• Ability to accurately convey and receive detailed spoken instructions.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to help fulfill prescriptions safely and accurately.
• Provide caring patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Complete permitted basic inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where lawful and supported by required training and certification.
• Where permitted, complete the licensure and training required for Technician Immunizer status; help prepare and administer vaccines.
• Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report events as required by public health rules.
• Review and collect patient information and track and document applicable patient records.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, communicate effectively, assist patients and colleagues, use mathematical reasoning in prescription-related tasks, and resolve challenging interactions.
• Perform physical tasks including standing, lifting, scanning, bagging, reaching, repetitive finger movements, adjusting equipment, stooping, and visually inspecting small items.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED