Pharmacy Technician

CVS Health • Franklin, MA

15d

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, timely, and accurate prescription filling. The role requires compassionate customer service, ethical conduct, protection of patient confidentiality, and compliance with applicable federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks to support the pharmacy team. New technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted until these requirements are met. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. This is a part-time position with an anticipated schedule of 20 hours per week. In select markets, collective bargaining agreement rules may apply. Depending on role and location, COVID-19 vaccination may be required where allowable by law, subject to reasonable accommodation.

Requirements

• Must be at least 16 years of age.
• Licensure requirements vary by state; applicable registration, licensing, and certification requirements must be satisfied according to the State Board of Pharmacy guidelines.
• Ability to concentrate on a task over time without being distracted.
• Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
• Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
• Mathematical reasoning, such as calculating a prescription's days' supply.
• Problem-resolution skills, including recognizing actual or potential problems and choosing an appropriate course of action.
• Physical ability to remain upright for sustained periods and move about on foot between work areas.
• Ability to perform finger-based tasks such as picking, pinching, and typing; extend hands and arms; bend and stoop; and communicate and perceive spoken information.
• Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
• Ability to lift up to 30 pounds occasionally and exert up to 30 pounds of force occasionally, up to 10 pounds frequently, or negligible force constantly.

Nice To Haves

• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Previous experience as a Pharmacy Technician.
• PTCB National Certification.
• High school diploma or equivalent (preferred but not required).

Responsibilities

• Support the team in promptly, safely, and accurately filling patient prescriptions.
• Manage assigned pharmacy workstations and tasks.
• Provide caring service to patients and customers and respond helpfully to their needs.
• Meet medication-related needs and applicable regulatory compliance standards.
• Demonstrate ethical conduct and maintain patient confidentiality.
• Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
• Continue building clinical, technical, and insurance knowledge using available tools and training.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits.
• Other programs supporting colleagues' physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed