Pharmacy Technician

CVS Health
•$19 - $29•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They assist patients and customers, help pharmacy operations run smoothly, and support prompt, safe, and accurate prescription fulfillment. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive environment where patients and colleagues feel valued. After starting the role, technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until requirements are met. Depending on state law and completed training, technicians may also support immunizations and other patient health services, including point-of-care testing and offsite clinics. This is a part-time position with 29 anticipated weekly hours. The listed pay range is $19.00–$29.00 per hour. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

  • Meet applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If state rules do not specify a minimum age, be at least 16 years old.
  • If state rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to ensure patient safety.
  • Provide friendly assistance, recognize patient reactions, and respond appropriately.
  • Use verbal and written communication to interact with patients and colleagues, including active listening.
  • Use mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and the number of bottles needed.
  • Identify challenging interactions and choose an appropriate course of action.
  • Meet physical requirements including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual work.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
  • Communicate detailed or important spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when legally permitted and supported by required training and certification.
  • Where permitted, complete the licensing and training requirements for Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, and report events as required by public health rules.
  • Review and collect patient information and track and document information for applicable patients.
  • Monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits, subject to hours worked and eligibility.
  • Other benefit programs, subject to hours worked and eligibility.
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