Pharmacy Technician

CVS Health • Danville, KY

5d • $16 - $24 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and serve as an important point of contact for patients and customers. Technicians follow company standard operating procedures, pharmacy workflow procedures, applicable laws and professional standards, and communicate effectively with patients and colleagues. They are expected to demonstrate empathy, contribute to a safe and inclusive team culture, and complete the required company training and applicable state registration, licensing, and certification requirements. Until all requirements are completed, duties may be restricted by the Pharmacy Manager.

Depending on state law, training, and certification, technicians may provide additional patient health care services, including immunizations and point-of-care testing, and may staff offsite clinics. Where permitted, immunization support includes completing immunizer requirements, educating patients and referring vaccine questions to the Pharmacist-on-duty, responding to and reporting adverse reactions, documenting patient information, and managing vaccine supplies. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require.

This is a full-time position with 30 anticipated weekly hours. The typical pay range is $16.00–$24.00 per hour. The role is eligible for a benefits package that includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not establish a minimum age, be at least 16 years old.
• If the state board of pharmacy does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Demonstrate attention and focus, including concentrating on tasks, switching between tasks as needed, and confirming prescription information and label accuracy.
• Provide friendly customer service, recognize and respond appropriately to patients’ reactions, and work effectively as part of a team.
• Use verbal and written communication to interact with patients and colleagues, including active listening and accurately conveying or receiving detailed spoken information.
• Use mathematics to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed for a prescription.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching and stretching; repetitive finger movements; precise machine adjustments; stooping and bending; and close visual work.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring and personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient issues.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market to work shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics, where allowed by law and supported by required training and certification.
• Where permitted, complete immunizer licensure and training requirements; educate patients about vaccines and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Complete other tasks as directed by a supervisor or manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources to support colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED