Pharmacy Technician

CVS Health • Norwalk, CT

2d

About The Position

CVS Health Pharmacy Technicians help patients with their medication needs and support regulatory compliance while providing compassionate customer service. They work in a fast-paced retail pharmacy environment, maintaining professional and ethical standards and protecting patient confidentiality. The role supports the pharmacy team in promptly, safely, and accurately filling prescriptions and meeting customer expectations.

New technicians must complete the CVS Pharmacy Technician Training Program and satisfy the registration, licensing, and certification requirements applicable under their state’s Board of Pharmacy guidelines. A manager may restrict duties until these requirements are met. Afterward, technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Duties and requirements may vary by state and location; collective bargaining agreement rules apply in select markets.

Requirements

• Must be at least 16 years of age.
• Meet licensure requirements applicable in the state of employment.
• Ability to concentrate on tasks over a period of time without distraction.
• Customer service orientation, including helping people in a friendly manner and responding appropriately to customers’ reactions.
• Verbal and written communication skills to interact with customers and colleagues.
• Active listening skills, including giving others full attention, understanding points made, asking appropriate questions, and not interrupting inappropriately.
• Mathematical reasoning, including using math to solve problems such as calculating a prescription’s days’ supply.
• Problem-resolution skills, including recognizing when something is wrong or may go wrong and choosing an appropriate course of action in complex situations.
• Ability to meet the physical demands of the role, including standing and moving around for sustained periods, fine-finger work, reaching, bending, stooping, oral communication and listening, close visual work, and occasional lifting of up to 30 pounds.

Nice To Haves

• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Previous experience as a Pharmacy Technician.
• PTCB National Certification.
• High school diploma or equivalent (preferred but not required).

Responsibilities

• Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
• Help ensure patients’ medication needs and regulatory compliance standards are met.
• Provide caring service to patients and customers that meets or exceeds expectations.
• Maintain ethical conduct and patient confidentiality.
• Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.
• Continue developing clinical, technical, and insurance knowledge using available tools and training.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed