Pharmacy Technician

CVS Health • Kansas City, MO

15d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while delivering caring service. Technicians follow company Standard Operating Procedures, pharmacy workflow practices, and applicable laws and professional standards, and contribute to a safe, inclusive, and effective pharmacy team. After starting, technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are met.

Depending on state law and required training or certification, technicians may also support additional patient health services, including immunizations, point-of-care testing, and offsite clinics. Technician immunizer duties may include preparing and administering vaccines, educating patients and referring vaccination questions to the pharmacist, monitoring and reporting adverse reactions, collecting and documenting patient information, and managing vaccine supplies.

This is a part-time position with 29 anticipated weekly hours. Required availability is Monday through Friday, 9 a.m.–7 p.m.; Saturday, 9 a.m.–5 p.m.; and Sunday, 11 a.m.–5 p.m., with flexible weekend shift times and work every third weekend. The typical pay range is $16.50–$25.00 per hour. The part-time position may offer benefits depending on hours worked and eligibility, including dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

• Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete the required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends, and meet the stated availability requirements, including every third weekend.
• Demonstrate the ability to focus on tasks, switch between tasks, and verify prescription information and label accuracy.
• Demonstrate customer service, teamwork, active listening, and verbal and written communication skills.
• Use math to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
• Identify challenging interactions and select an appropriate course of action.
• Meet the physical demands of the role, including standing or remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, precise machine adjustments, stooping, close visual work, and communicating and receiving detailed information orally.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at pharmacy workstations to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, where permitted and supported by required training and certification.
• Where permitted, complete requirements for Technician Immunizer status; support vaccine preparation and administration, patient education and referrals, adverse-reaction monitoring and reporting, patient information collection and documentation, and vaccine-supply management.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Accurately confirm prescription information and label details, perform prescription-related calculations, and address patient or colleague problems appropriately.
• Perform assigned additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, depending on hours worked and eligibility.
• Other benefits and programs supporting colleagues’ physical, emotional, and financial well-being, subject to eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED