Pharmacy Technician

CVS Health•Claremore, OK

About The Position

CVS Health Pharmacy Technicians support the pharmacy team by helping ensure patients’ medication needs are met and regulatory requirements are followed. They manage assigned pharmacy workstations and tasks to help fill prescriptions promptly, safely, and accurately while providing compassionate customer service and maintaining patient confidentiality. The role is performed in a fast-paced retail pharmacy environment with high professional and ethical standards and compliance with applicable federal, state, and local laws. New Pharmacy Technicians must complete CVS Pharmacy Technician Training and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by a manager until those requirements are met. Technicians can then build clinical, technical, and insurance knowledge through available tools and training. State-specific licensure requirements apply. In select markets, collective bargaining agreement rules may apply. Depending on role and location, COVID-19 vaccination may be required where legally permitted, subject to reasonable accommodation provisions.

Requirements

  • Must be at least 16 years of age.
  • Meet state-specific licensure requirements, which vary by state.
  • Ability to concentrate on a task over time without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customers’ reactions.
  • Verbal and written communication skills to interact with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and selecting an appropriate course of action.
  • Ability to remain upright and move about on foot for sustained periods while completing tasks.
  • Ability to work primarily with fingers, extend hands and arms, bend at the waist, and stoop using the lower extremities and back muscles.
  • Ability to communicate spoken ideas and instructions accurately and perceive sounds at normal speaking levels, with or without correction.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
  • Occasional lifting of up to 30 pounds; exerting up to 30 pounds of force occasionally, up to 10 pounds frequently, and a negligible amount constantly to move objects.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team.
  • Help fill patient prescriptions promptly, safely, and accurately.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers that meets or exceeds expectations.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Build clinical, technical, and insurance knowledge using available tools and training.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to eligibility.
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