Pharmacy Technician

CVS Health•Cape Coral, FL
•$17 - $25

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow company standard operating procedures and pharmacy workflow practices, communicate effectively with patients and colleagues, and contribute to a safe and inclusive team culture. After starting the role, Technicians must complete the company training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until all required qualifications are met. Depending on state law, training, and certification, Technicians may also support immunizations, point-of-care testing, and offsite clinics. Where permitted, immunizer duties include completing additional training and licensure, educating patients about vaccines, referring vaccination questions to the Pharmacist-on-duty, monitoring and reporting adverse reactions, collecting and documenting patient information, and managing vaccine supplies. This is a part-time role with 29 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour; the actual offer depends on factors including experience, education, geography, and other relevant considerations. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility. The application window is anticipated to close on 12/30/2026.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If state Board of Pharmacy rules do not set a minimum age, be at least 16 years old.
  • If state Board of Pharmacy rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements, which vary by state.
  • Complete the required company training program and any required training within designated timeframes.
  • Maintain regular and predictable attendance, including nights and weekends.
  • Be able to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Demonstrate friendly customer service, understand patients’ reactions, and respond appropriately.
  • Communicate verbally and in writing and use active listening with patients and colleagues.
  • Use math to solve prescription-dispensing calculations.
  • Resolve challenging patient or colleague interactions by choosing an appropriate course of action.
  • Meet the physical demands of the role, including extended periods of standing or mobility; lifting, scanning, and bagging items; reaching and stretching; repetitive finger movements; precise machine adjustments; stooping and bending; and close visual acuity.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
  • Accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to help Pharmacists manage and improve patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient problems.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary staffing at offsite clinics, when permitted and supported by required training and certification.
  • Where permitted, complete additional requirements for Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions and report events according to public health requirements.
  • Review and collect patient information and track and document it for each applicable patient.
  • Monitor and manage vaccine supplies.
  • Attend work regularly and predictably, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy to support patient safety.
  • Use active listening and verbal and written communication to interact with patients and colleagues.
  • Use mathematical reasoning to determine prescription quantities and supplies.
  • Identify challenging interactions and choose an appropriate course of action.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility
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