Pharmacy Technician

CVS Health•Philadelphia, PA

About The Position

CVS Health Pharmacy Technicians help patients and customers with prescription needs while supporting a safe, accurate, and compliant pharmacy operation. The position contributes to CVS Health’s work to increase access to care, lower costs, and improve care quality, while providing compassionate customer service and maintaining patient confidentiality and ethical conduct. Technicians manage assigned pharmacy workstations and tasks to help the team fill prescriptions promptly, safely, and accurately, in compliance with applicable federal, state, and local laws and regulations. New Pharmacy Technicians must complete CVS Pharmacy’s training program and meet state-specific registration, licensing, and certification requirements. Duties may be restricted by a manager until required qualifications are satisfied. Technicians can continue to develop clinical, technical, and insurance knowledge through available tools and training. The role operates in a fast-paced retail pharmacy environment and may be subject to applicable collective bargaining agreement rules in select markets.

Requirements

  • Must be at least 16 years of age.
  • Meet licensure requirements applicable to the state.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer-service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, including calculating a prescription’s days’ supply.
  • Ability to recognize problems and choose an appropriate course of action in complex situations.
  • Ability to meet the listed physical demands, including standing and moving for sustained periods, fine finger work, reaching, bending and stooping, spoken communication and hearing, close visual acuity, and occasional lifting of up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Provide caring service to patients and customers and help meet their medication needs.
  • Follow applicable regulatory requirements and maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.
  • Build clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to eligibility.
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