PHARMACY/TECHNICIAN

The Kroger Co. • Pickerington, OH

20d

About The Position

Provide exceptional customer service and direct patient intervention through health and wellness services and experiences, as permitted by state and federal laws. Help maintain a safe, clean, inclusive environment and provide appropriate products, services, care, and accurate pricing. Demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. Support pharmacy operations, assist the pharmacist with responsibilities that do not require professional judgment, and provide an excellent customer experience throughout prescription reception, data entry, adjudication, and dispensing.

Requirements

• High school diploma or GED.
• Must be at least 18 years old.
• Ability to handle highly confidential information.
• Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

• Previous comparable experience.
• Equivalent experience as a pharmacy clerk.
• EPRN familiarity.

Responsibilities

• Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
• Follow and reinforce food safety, sanitation, and safety requirements; identify unsafe conditions and notify store management.
• Perform ordering functions with primary and secondary wholesalers.
• Follow company procedures for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
• Maintain clean, organized workstations and customer waiting areas.
• Count, measure, and prepare specified products according to company best practices.
• Complete billing procedures to ensure value for customers and the company.
• Answer and triage phone calls and respond to inquiries as appropriate.
• Follow guidelines for vendor coupons, cash shortages, and company shrink controls.
• Operate the cash register and handle electronic payments, cash, and checks according to company policies.
• Accurately and efficiently complete reception, data entry, adjudication, and product dispensing while providing a strong customer experience.
• Assist the pharmacist with responsibilities that do not require a pharmacist’s professional judgment.
• Follow HIPAA requirements and company policies regarding confidential information.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Work cooperatively in a fast-paced, sometimes stressful environment and manage conflict reasonably and cooperatively.
• Act honestly and with integrity when handling customer and business information.
• Follow directions and seek assistance when needed to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, subject to plan or collective bargaining agreement terms.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Training programs and career pathways supporting growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED