Pharmacy Technician

CVS Health • Port Orange, FL

13d • $16 - $24 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, provide caring service to patients, and follow standard operating procedures and pharmacy workflow practices. Technicians are expected to communicate effectively, contribute to a safe and inclusive team culture, and complete the company’s training program and applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met.

The role may include supporting additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, when allowed by law and supported by the required training and certification. Where permitted, technicians may obtain Technician Immunizer status and help prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including any age, education, licensure, and certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete the required company training within the designated timeframe.
• Meet applicable state registration, licensing, and certification requirements; requirements vary by state.
• Have the ability to concentrate, shift between tasks, and confirm prescription and label accuracy.
• Demonstrate friendly customer service, awareness of patient reactions, and effective teamwork.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Use math to determine quantities, days’ supply, and the number of bottles needed to fill prescriptions.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Be able to remain mobile and upright for extended periods; lift up to 20 pounds occasionally and up to 10 pounds frequently; reach, stoop, perform repetitive finger work, and complete close-visual-acuity tasks.
• Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized patient service in person, at the drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, when permitted and appropriately trained and certified.
• Where permitted and qualified as a Technician Immunizer, help prepare and administer vaccines; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Verify prescription information and label accuracy; use attention, communication, customer-service, mathematical reasoning, and problem-resolution skills to meet patient and business needs.
• Perform the physical tasks of the position, including standing or remaining mobile for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, operating or adjusting machines, stooping, and close visual work.
• Complete other tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Additional resources supporting colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED