Pharmacy Technician

CVS Health•Camarillo, CA
•$19 - $29•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing compassionate service. Technicians follow company standard operating procedures, pharmacy workflows, best practices, and applicable laws and policies, and contribute to a safe, inclusive team culture. After starting in the role, technicians must complete the company training program and meet state-specific registration, licensing, and certification requirements. Until those requirements are completed, the Pharmacy Manager may restrict duties. Where permitted by law and supported by required training and certification, technicians may also provide additional patient health care services, including immunizations and point-of-care testing. Some technicians may complete additional requirements to become Technician Immunizers and support vaccine preparation and administration.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
  • If the state board of pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required training within the designated timeframe.
  • Demonstrate attention and focus, including the ability to concentrate, shift between tasks, and confirm prescription and label accuracy.
  • Provide friendly, helpful customer service; recognize and appropriately respond to patient reactions; and work as part of a team.
  • Use verbal and written communication and active listening effectively with patients and colleagues.
  • Use math to calculate quantities such as tablets to dispense, days’ supply, and bottle quantities.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet the physical demands of the role, including standing and mobility for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, precision adjustments, stooping, and close visual work.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
  • Accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient problems.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed and supported by required training and certification.
  • When supporting immunizations, complete applicable licensure and training requirements; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; review and collect patient information and document it; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy, provide attentive customer service, communicate effectively, use mathematical reasoning in prescription calculations, and choose appropriate actions to resolve challenging interactions.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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