Pharmacy Technician

CVS Health•Riverview, FL
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and serve as an initial point of contact for patients and customers. Technicians follow company Standard Operating Procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive, and engaging team culture. After starting, they must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are completed. Technicians may provide additional patient health services, such as immunizations and point-of-care testing, and may staff offsite clinics when permitted by law and supported by required training and certification. Where permitted, Technician Immunizers complete additional licensure and training, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies. This is a part-time position with an anticipated 29 hours per week. The stated pay range is $16.50–$25.00 per hour; the actual offer depends on factors including experience, education, geography, and other relevant factors. Benefits depend on hours worked and eligibility.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
  • If the state board of pharmacy does not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete the required company training within the designated timeframe and satisfy applicable registration, licensing, and certification requirements.
  • Have regular and predictable attendance, including nights and weekends.
  • Demonstrate the ability to concentrate, shift between tasks, confirm prescription information and label accuracy, and communicate with patients and colleagues.
  • Demonstrate customer service, teamwork, active listening, mathematical reasoning, and problem-resolution skills.
  • Meet the physical demands described in the posting, including extended periods upright, reaching, repetitive finger work, stooping, close visual acuity, and lifting or exerting force.

Nice To Haves

  • One to three years of prior experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

  • Follow company SOPs at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel to other market stores for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where permitted and appropriately trained and certified.
  • When permitted and qualified as a Technician Immunizer, prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy, assist patients and colleagues, communicate effectively, use mathematical reasoning in prescription-related calculations, and resolve problems appropriately.
  • Perform the physical tasks required for the role, including remaining upright for extended periods, handling and scanning items, reaching, repetitive finger movements, stooping, and lifting or exerting force as described in the posting.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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