Pharmacy Technician

CVS Health • Kihei, HI

13d • $18 - $28 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, assist patients at pharmacy workstations and through phone interactions, and contribute to a caring, inclusive environment. Technicians follow company standard operating procedures and applicable laws, regulations, professional standards, and ethical principles. They must complete company training and meet state registration, licensing, and certification requirements; duties may be restricted until those requirements are met.

Where allowed by law and supported by required training and certification, Technicians may provide additional patient health services such as immunizations, point-of-care testing, and staffing offsite clinics. Where permissible, they may complete additional training and licensure to support vaccine preparation and administration, patient education and referrals, adverse-reaction monitoring and reporting, patient information documentation, and vaccine supply management.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
• If state pharmacy regulations do not specify a minimum age, be at least 16 years old.
• If state pharmacy regulations do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements.
• Complete required company training within the designated timeframe.
• Demonstrate attention and focus, customer service and team orientation, verbal and written communication, active listening, mathematical reasoning, and problem-resolution skills.
• Be able to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and bend; perform repetitive finger movements; and adjust machines precisely.
• Have close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
• Be able to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Be able to accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized service to patients in person, at the drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally permitted and supported by required training and certification.
• Where permissible, complete additional licensure and training to support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report events according to public health requirements.
• Review and collect patient information and track and document applicable patient records.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Focus on tasks, shift between tasks as needed, and confirm prescription information and label accuracy.
• Help patients and colleagues in a friendly manner, notice and respond appropriately to patients’ reactions, and communicate and listen effectively.
• Use mathematical reasoning to determine quantities such as tablets to dispense and days’ supply, and identify appropriate responses to challenging interactions.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED