Pharmacy Technician

CVS Health•Tavares, FL

About The Position

CVS Health Pharmacy Technicians help patients manage their medication needs and support safe, accurate, and timely prescription fulfillment in a retail pharmacy. They work in a fast-paced environment, provide compassionate customer service, maintain patient confidentiality, and follow professional and ethical standards as well as applicable federal, state, and local laws and regulations. New Pharmacy Technicians must complete CVS Pharmacy Technician Training and satisfy registration, licensing, and certification requirements applicable under their State Board of Pharmacy guidelines. Until those requirements are met, a manager may restrict the technician’s duties. As technicians gain qualifications, they can expand their duties and build clinical, technical, and insurance knowledge through available tools and training. The position is part-time, with 20 anticipated weekly hours.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state; applicable state registration, licensing, and certification requirements must be satisfied.
  • Ability to concentrate on a task over time without being distracted.
  • Customer-service orientation, including looking for ways to help people, responding in a friendly manner, and understanding and responding appropriately to customers’ reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing when something is wrong or may go wrong and choosing an appropriate course of action.
  • Ability to meet the stated physical demands, including sustained standing, walking between work areas, finger-based tasks, reaching, bending, stooping, spoken communication, hearing, close visual work, and occasional lifting or exertion up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer-service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to help the team fill prescriptions promptly, safely, and accurately.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service that meets or exceeds customer expectations.
  • Demonstrate ethical conduct and maintain patient confidentiality.
  • Interact with customers and colleagues using verbal and written communication, active listening, and appropriate responses.
  • Use mathematical reasoning, including calculating a prescription’s days’ supply.
  • Complete CVS Pharmacy Technician Training and applicable registration, licensing, and certification requirements.
  • Comply with applicable federal, state, and local laws and regulations.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources, depending on hours worked and eligibility.
  • Employee discounts, depending on hours worked and eligibility.
  • Access to certain voluntary benefits, depending on hours worked and eligibility.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to eligibility.
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