Pharmacy Technician

CVS Health • Carpinteria, CA

10d

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering operational and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, provide caring service to patients, and follow company standard operating procedures, workflow practices, and applicable laws and policies. Technicians are expected to contribute to a safe, inclusive team environment and communicate effectively with patients and colleagues.

After starting, Technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Until all requirements are met, the Pharmacy Manager may restrict duties. Depending on state law and required training and certification, Technicians may also support immunizations, point-of-care testing, and offsite clinics. Where permitted, immunization support may include preparing and administering vaccines after obtaining Technician Immunizer status.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws, including age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Meet applicable state-level registration, licensure, and national certification requirements.
• Be able to concentrate over time, shift quickly between tasks, and verify prescription information and labels accurately.
• Be able to provide friendly assistance, recognize and respond appropriately to patient reactions, and communicate verbally and in writing with patients and colleagues.
• Use active listening, including giving others full attention, understanding what they say, asking questions when appropriate, and avoiding inappropriate interruptions.
• Use mathematics to solve prescription-related problems, such as calculating quantities, days' supply, and bottle counts.
• Identify challenging interactions and choose appropriate courses of action.
• Meet the physical demands of the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, stooping, and repetitive finger movements; and performing close-vision tasks.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Create positive patient experiences by providing empathetic, personalized service in person, at drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when legally permitted and appropriately trained and certified.
• When supporting immunizations, complete required licensure and training, educate patients about vaccines and refer questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, provide attentive customer service, communicate actively, use mathematical reasoning to support prescription fulfillment, and resolve challenging interactions appropriately.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED