Pharmacy Technician

CVS Health • Hallandale Beach, FL

19d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service to patients and customers. Technicians follow company standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive, and engaging team culture.

Technicians must complete the company training program and meet registration, licensing, and certification requirements established by the applicable State Board of Pharmacy. Until those requirements are met, the Pharmacy Manager may restrict assigned duties. Depending on state law, training, and certification, Technicians may also support immunizations and other patient health services. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market when needed. This is a part-time position with 20 anticipated weekly hours.

Requirements

• Comply with applicable State Board of Pharmacy requirements and laws, including those governing age, education, licensure, and certification.
• If the State Board of Pharmacy does not specify a minimum age, be at least 16 years old.
• If the State Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Demonstrate attention and focus, including the ability to concentrate over time and switch quickly between tasks.
• Demonstrate customer service and team orientation, including friendly assistance and appropriate responses to patients’ reactions.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use mathematics to solve prescription-related problems, such as calculating tablet quantities and days’ supply.
• Identify challenging patient or colleague interactions and select an appropriate response.
• Meet the physical demands of the position, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, and stooping; repetitive finger movements; precision control; close visual acuity; and oral communication and information-receiving demands.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
• Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, where lawful and supported by required training and certification.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report events as required by public health requirements.
• Review and collect patient information and track and document information for applicable patients.
• Monitor and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy to support patient safety.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED