Pharmacy Technician

CVS Health•Phoenix, AZ
•$17 - $27

About The Position

CVS Health Pharmacy Technicians work in a retail pharmacy and help patients access their prescriptions and care. They support the pharmacy team by managing assigned workstations and tasks so prescriptions can be filled promptly, safely, and accurately while providing caring service that exceeds customer expectations. The role requires maintaining professional and ethical standards, complying with applicable federal, state, and local laws and regulations, and protecting patient confidentiality. New technicians must complete the CVS Pharmacy Technician Training Program and meet the registration, licensing, and certification requirements set by their state Board of Pharmacy. Duties may be restricted by a manager until those requirements are completed. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Depending on the role and location, COVID-19 vaccination may be required where allowable by law, subject to reasonable accommodation provisions.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state pharmacy technician licensure requirements, which vary by state.
  • Ability to concentrate on tasks without distraction.
  • Customer service orientation, including proactively helping people and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription's days' supply.
  • Ability to recognize problems and choose an appropriate course of action in complex situations.
  • Ability to meet the physical demands described in the posting, including standing and moving around for sustained periods, fine-finger work, reaching, bending and stooping, oral communication and close visual acuity, and occasional lifting or exertion of up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the prompt, safe, and accurate filling of patient prescriptions.
  • Provide compassionate, friendly service to patients and customers and respond appropriately to their needs.
  • Help ensure medication needs and regulatory compliance standards are met.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Develop clinical, technical, and insurance knowledge using available tools and training.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources to support colleagues' physical, emotional, and financial well-being, based on eligibility
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