Pharmacy Technician

CVS Health • Clinton Township, MI

6d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients at pickup, drive-thru, and over the phone; and contribute to a caring, inclusive, and safe customer and colleague experience. Technicians follow company standard operating procedures, pharmacy workflow procedures, applicable laws and professional standards, and communicate effectively with the pharmacy team. They complete company training and meet state-specific registration, licensing, and certification requirements; duties may be restricted until those requirements are met.

The role may include basic inventory work and additional patient health services such as immunizations, point-of-care testing, and staffing offsite clinics when permitted by law and supported by required training and certification. Where permitted, technicians may obtain Technician Immunizer status and support vaccine preparation and administration, patient education and referrals, adverse-reaction monitoring and reporting, patient information collection and documentation, and vaccine supply management. The position requires regular, predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require. This is a part-time position with 20 anticipated weekly hours.

Requirements

• Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If state rules do not specify a minimum age, be at least 16 years old.
• If state rules do not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Demonstrate attention and focus, including sustained concentration, switching between tasks, and confirming prescription information and label accuracy.
• Provide friendly customer service, recognize patients’ reactions, and respond appropriately; work effectively as part of a team.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Use mathematical reasoning to calculate quantities such as tablets, days’ supply, and bottle counts for prescriptions.
• Identify challenging interactions and select an appropriate course of action.
• Meet the physical demands of the role, including extended periods upright, lifting and handling items, reaching, repetitive hand and finger work, stooping, and close visual acuity.
• Communicate and receive detailed information accurately through spoken communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures and pharmacy workflow procedures at pharmacy workstations, including production, pickup, drive-thru, and drop-off.
• Help pharmacists manage and improve patient health and support safe, accurate, and timely prescription fulfillment.
• Provide caring, personalized service to patients in person and over the phone; offer immunizations and other services where applicable, and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to develop clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other market stores for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when permitted and appropriately trained and certified.
• When permitted and qualified as a Technician Immunizer, complete required licensure and training; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report them as required; collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical and task requirements including remaining upright, lifting, scanning and bagging items, reaching, repetitive finger movements, precise machine adjustments, stooping, and visually inspecting or transcribing information.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being; availability depends on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED