Pharmacy Technician

CVS Health•Baltimore, MD
•$17 - $25

About The Position

The Pharmacy Technician works in a CVS retail pharmacy, helping ensure patients’ medication needs are met while supporting regulatory compliance and maintaining high professional and ethical standards. The role supports the pharmacy team by managing assigned workstations and tasks so prescriptions are filled promptly, safely, and accurately, while providing caring service to patients and customers. Patient confidentiality must be maintained at all times. New technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by the manager until those requirements are met. Technicians can continue to develop clinical, technical, and insurance knowledge through available tools and training. The position may be subject to collective bargaining agreement rules in select markets. Depending on the role and location, COVID-19 vaccination may be required where legally permitted, subject to reasonable accommodation provisions.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including requirements related to age, education, and licensure or certification.
  • Where the state board does not specify a minimum age, be at least 16 years old.
  • Where the state board does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Be able to maintain attention and focus on a task over time without distraction.
  • Demonstrate customer service orientation, including looking for ways to help people and responding appropriately to customer reactions.
  • Use and understand verbal and written communication with customers and colleagues, including active listening.
  • Use mathematical reasoning to solve problems such as calculating a prescription’s days’ supply.
  • Recognize problems or potential problems and choose an appropriate course of action in complex situations.
  • Meet the physical demands of the role, including standing and walking for sustained periods; frequent finger-based work; reaching; bending and stooping; conveying and receiving spoken information; close visual work; and occasional lifting of up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the prompt, safe, and accurate filling of patient prescriptions.
  • Provide caring, friendly service to patients and customers and respond appropriately to their needs.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Maintain patient confidentiality and demonstrate ethical conduct.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.

Benefits

  • Dental benefits.
  • Vision benefits.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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