Pharmacy Technician

CVS Health•Spring Hill, FL

3d•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They assist patients and customers, help ensure prescriptions are filled promptly, safely, and accurately, and contribute to caring service that meets patient expectations. Technicians follow company standard operating procedures and pharmacy workflow practices, communicate effectively, and help foster a safe, inclusive environment. Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until those requirements are completed, duties may be restricted by the Pharmacy Manager. Depending on applicable law and training, technicians may also provide services such as immunizations and point-of-care testing, or staff offsite clinics. Where permitted, technician immunizers may prepare and administer vaccines and perform related patient education, documentation, supply management, and adverse-reaction response. This is a full-time position with 40 anticipated weekly hours. The stated pay range is $16.50–$25.00. The actual offer depends on factors including experience, education, geography, and other relevant factors. The role is eligible for benefits based on eligibility, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

Requirements

Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
If the applicable state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
If the applicable state Board of Pharmacy does not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet state-level licensure and national certification requirements applicable to the work location.
Complete the required company training within the designated timeframe.
Demonstrate attention and focus, including the ability to concentrate, switch between tasks, and verify prescription information and label accuracy.
Demonstrate customer service and team orientation, including friendly assistance and appropriate responses to patients’ reactions.
Use and understand verbal and written communication; listen actively and communicate information accurately.
Use mathematics to support prescription-filling tasks, such as calculating tablet quantities and days’ supply.
Identify challenging patient or colleague interactions and select an appropriate course of action.
Meet the physical demands of the position, including mobility, lifting and handling items, reaching, repetitive finger movements, precision control, stooping, and close visual acuity.
Be able to convey detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

One to three years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures and pharmacy workflow procedures at each workstation, including production, pick-up, drive-thru, and drop-off.
Help ensure prescription fulfillment is safe and accurate and that prescriptions are filled promptly.
Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
Perform permitted inventory tasks as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
Follow applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
Where permitted as a technician immunizer, complete applicable licensure and training; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Confirm prescription information and label accuracy, assist patients in a friendly manner, communicate effectively with patients and colleagues, use mathematical reasoning in prescription-filling tasks, and choose appropriate actions to resolve challenging interactions.
Perform the physical tasks required for the role, including remaining mobile and upright for extended periods, lifting and handling items, reaching, repetitive finger movements, precision adjustments, stooping, and close visual work.
Perform additional tasks as directed by a Supervisor or Manager.