Pharmacy Technician

CVS Health • Hudson, OH

20d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service to patients and customers. Technicians follow company Standard Operating Procedures, pharmacy workflow practices, applicable laws and professional standards, and communicate effectively as members of the pharmacy team. They must complete the company training program and satisfy applicable state registration, licensing, and certification requirements; duties may be restricted by the Pharmacy Manager until requirements are met.

Technicians may provide additional patient health care services, including immunizations and point-of-care testing, and may staff offsite clinics when permitted by law and supported by required training and certification. Where permitted, technicians may complete additional requirements to obtain Technician Immunizer status and support vaccine preparation and administration.

The role requires regular and predictable attendance, including nights and weekends, and flexibility to work shifts at other stores in the market when needed. The position involves extended periods standing or moving, handling and scanning items, repetitive finger movements, reaching, stooping, close visual work, and occasional lifting of up to 20 pounds.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state rules do not set a minimum age, be at least 16 years old.
• If state rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Communicate and listen effectively with patients and colleagues, use basic mathematical reasoning, maintain attention and focus, shift between tasks, and identify appropriate responses to problems.
• Meet the physical demands of the position, including extended periods upright, repetitive finger use, reaching, stooping, close visual work, and occasional lifting or exertion of up to 20 pounds.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company SOPs at pharmacy workstations to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Serve patients at pick-up, drive-thru, and over the phone with empathy and genuine care; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing, safe, inclusive, and engaging team; be receptive to feedback and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when allowable and appropriately trained and certified.
• If supporting immunizations, complete required licensure and training; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, provide attentive customer service, communicate effectively, use mathematical reasoning for prescription quantities and supplies, and resolve patient or colleague problems appropriately.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED