Pharmacy Technician

CVS Health • Sturgeon Bay, WI

5d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients and customers; and contribute to a caring, safe, and inclusive experience. Technicians follow standard operating procedures, pharmacy workflow procedures, best practices, and applicable laws and policies. After starting, they must complete the company training program and meet the registration, licensing, and certification requirements set by their State Board of Pharmacy. Duties may be restricted by the Pharmacy Manager until those requirements are satisfied.

Where permitted by law and supported by required training and certification, Technicians may also deliver services such as immunizations and point-of-care testing, or staff offsite clinics. Pharmacy Technicians who support immunizations must complete applicable licensure and training, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, collect and document patient information, and manage vaccine supplies.

This is a full-time position with 40 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour. The position is eligible for benefits including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

• Comply with applicable State Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the State Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the State Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Demonstrate attention and focus, including concentrating on tasks, switching between tasks to meet patient and business needs, and confirming prescription information and label accuracy.
• Demonstrate customer service and teamwork, including helping people in a friendly manner, recognizing patient reactions, and responding appropriately.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use mathematics to solve pharmacy problems, such as determining quantities, days’ supply, and bottle counts for prescriptions.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, and stooping; repetitive finger movements; handling items at different heights; adjusting machines precisely; close visual work; and spoken and oral communication.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists and patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient issues.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with federal, state, and local laws and regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, or staffing offsite clinics, where allowed by law and supported by required training and certification.
• When supporting immunizations, complete required licensure and training; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Assist or complete other tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources to support physical, emotional, and financial well-being, subject to eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED