Pharmacy Technician

CVS Health • Highland Park, IL

2d

About The Position

CVS Health Pharmacy Technicians help patients manage their medication needs and support pharmacy teams in promptly, safely, and accurately filling prescriptions. The role emphasizes compassionate customer service, patient confidentiality, ethical conduct, and compliance with federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks while supporting a positive patient and customer experience in a fast-paced retail pharmacy environment.

New technicians must complete the CVS Pharmacy Technician Training Program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Duties may initially be restricted by a manager until those requirements are met. Technicians can then continue developing their clinical, technical, and insurance knowledge through available tools and training. In some markets, collective bargaining agreement rules apply. Depending on role and location, COVID-19 vaccination may be required where legally permitted, subject to reasonable accommodation.

Requirements

• Must be at least 16 years of age.
• Meet state-specific pharmacy technician licensure requirements.
• Ability to concentrate on tasks over time without distraction.
• Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
• Verbal and written communication skills, including active listening.
• Mathematical reasoning skills, such as calculating a prescription’s days’ supply.
• Problem-resolution skills, including recognizing problems and selecting an appropriate course of action.

Nice To Haves

• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Previous experience as a Pharmacy Technician.
• PTCB National Certification.
• High school diploma or equivalent.

Responsibilities

• Manage assigned pharmacy workstations and tasks to help the team fill prescriptions promptly, safely, and accurately.
• Help meet patients’ medication needs and applicable regulatory compliance standards.
• Provide caring, friendly service to patients and customers, responding appropriately to their needs and reactions.
• Maintain ethical conduct and protect patient confidentiality.
• Use communication and mathematical reasoning to interact with customers and colleagues and perform tasks such as calculating a prescription’s days’ supply.
• Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ and families’ well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed