Pharmacy Technician

CVS Health•Cedar Grove, NJ

13d•$18 - $28

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service to patients and customers. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and help maintain a safe and inclusive environment. After starting, they must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are completed. Technicians may provide additional health care services, including immunizations and point-of-care testing, when allowed by law and supported by required training and certification. Where permitted, a Technician Immunizer completes additional training and licensure requirements to prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies. This is a part-time position with 20 anticipated weekly hours. The typical pay range is $17.92–$27.92. Benefits vary based on hours worked and eligibility and may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

Meet applicable state board of pharmacy requirements and laws, including requirements related to age, education, and licensure or certification.
If state requirements do not establish a minimum age, be at least 16 years old.
If state requirements do not establish a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Complete required training within the designated timeframe and satisfy applicable registration, licensing, and certification requirements.
Maintain regular and predictable attendance, including nights and weekends.
Be able to concentrate, switch between tasks, and verify prescription information and label accuracy.
Demonstrate friendly customer service, understand patients’ reactions, and respond appropriately.
Use verbal and written communication and active listening to interact with patients and colleagues.
Use mathematics to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
Identify challenging interactions and select an appropriate course of action.
Meet physical demands including remaining upright for extended periods; lifting, scanning, and bagging items; reaching and stooping; repetitive finger movements; close visual acuity; and occasionally lifting or exerting up to 20 pounds, frequently up to 10 pounds, and consistently negligible force.
Communicate detailed spoken instructions accurately and receive detailed information orally.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at pharmacy workstations to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when legally permitted and appropriately trained and certified.
When serving as a Technician Immunizer, complete required training and licensure; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor, respond to, and report adverse reactions; collect and document patient information; and monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Use attention, focus, communication, customer service, teamwork, mathematical reasoning, and problem-resolution skills to meet patient and business needs.
Perform the physical tasks required for the position, including standing, mobility, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and visually inspecting information and items.
Perform additional tasks as directed by a supervisor or manager.