Pharmacy Technician

CVS Health•Green Valley, AZ

21d•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They help ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately while providing caring service to patients and customers. Technicians follow standard operating procedures, pharmacy workflow procedures, best practices, and effective communication practices, and contribute to a safe and inclusive team culture. After joining, Technicians must complete a company training program and satisfy the applicable state registration, licensing, and certification requirements. Until those requirements are complete, the Pharmacy Manager may restrict their duties. Depending on state law and required training and certification, Technicians may also support patient health services such as immunizations, point-of-care testing, and offsite clinics. Where permitted, Technician Immunizers may prepare and administer vaccines and perform related patient education, documentation, monitoring, and supply-management responsibilities. This is a full-time position with an anticipated schedule of 40 hours per week. Regular and predictable attendance, including nights and weekends, is required. The typical pay range is $17.15–$27.15 per hour; the actual offer depends on factors such as experience, education, and geography. The position is eligible for a comprehensive benefits package, based on eligibility, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

Requirements

Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
If state requirements do not specify a minimum age, be at least 16 years old.
If state requirements do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet applicable state-level licensure and national certification requirements, which vary by state.
Complete required training within the designated timeframe.
Have regular and predictable attendance, including nights and weekends.
Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy.
Friendly customer-service skills, ability to understand and respond appropriately to patients, and orientation toward teamwork.
Verbal and written communication skills, including active listening and conveying detailed spoken instructions accurately.
Mathematical reasoning skills to calculate quantities, days’ supply, and bottle counts for prescriptions.
Problem-solving skills to identify challenging interactions and select an appropriate response.
Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach and stretch; perform repetitive finger movements; stoop; and maintain close visual acuity for tasks such as reading, transcription, computer use, and inspection of small parts.
Ability to occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds; consistently move objects using negligible force.
Ability to receive detailed information through oral communication.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures and support Pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when allowable by law and supported by required training and certification.
When permitted and qualified as a Technician Immunizer, complete required training and licensure; support vaccine preparation and administration; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; review and document patient information; and monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Confirm prescription information and label accuracy, use mathematical reasoning to support prescription fulfillment, and identify and address challenging patient or colleague interactions.
Perform physical tasks required for the role, including remaining mobile and upright, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and visually inspecting small items.