Pharmacy Technician

CVS Health•Sun City, AZ

14d•$17 - $27•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in retail locations by delivering operational and service excellence and helping provide a convenient, compassionate, and safe patient experience. They assist patients and customers, support smooth pharmacy operations, and help ensure prescriptions are filled promptly, safely, and accurately. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive, and engaging team culture. After starting in the role, Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until requirements are met, the Pharmacy Manager may restrict duties. Depending on state law and required training or certification, Technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Where permitted, Technician Immunizers may prepare and administer vaccines and carry out related patient education, documentation, monitoring, and supply-management duties. This is a full-time position with 40 anticipated weekly hours. The typical pay range is $17.15–$27.15 per hour; the actual offer depends on factors including experience, education, and geography. The role is eligible, based on eligibility, for medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

Requirements

Meet applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
If state requirements do not set a minimum age, be at least 16 years old.
If state requirements do not set a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Complete required company training within the designated timeframe.
Demonstrate attention and focus, including concentrating on tasks, switching tasks as needed, and confirming prescription information and label accuracy.
Provide friendly customer service, recognize patient reactions, and respond appropriately.
Use verbal and written communication effectively with patients and colleagues, including active listening.
Use math to solve prescription-related problems, such as calculating quantities and days’ supply.
Identify challenging patient or colleague interactions and select an appropriate course of action.
Meet the role’s physical demands, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, precise machine adjustments, and stooping; close visual acuity; and lifting or exerting up to 20 pounds occasionally and up to 10 pounds frequently.
Accurately convey important spoken instructions and receive detailed information through oral communication.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide caring patient service at pick-up, drive-thru, and by phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic support, where permitted by law and supported by required training and certification.
Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor for and respond to adverse reactions and report events as required by public health requirements.
Review and collect patient information and track and document applicable patient records.
Monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a supervisor or manager.