Pharmacy Technician

CVS Health • Escondido, CA

13d • $19 - $29

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering safe, accurate, timely prescription fulfillment and excellent patient service in a retail pharmacy. They follow company standard operating procedures and pharmacy workflows, assist patients in person and over the phone, and help ensure pharmacy operations run smoothly. Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements; until then, the Pharmacy Manager may restrict their duties.

The role may include supporting immunizations, point-of-care testing, and offsite clinics when permitted by law and supported by required training and certification. Where allowed, Technician Immunizers complete additional licensure and training, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, respond to adverse reactions, document patient information, and manage vaccine supplies. The position requires regular and predictable attendance, including nights and weekends, flexibility to work shifts at other stores in the market as business needs arise, and the physical ability to remain mobile and perform the listed pharmacy and retail tasks.

This is a part-time position with 20 anticipated weekly hours. The stated pay range is $18.90–$28.90. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not establish a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not establish a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Demonstrate attention and focus, including sustained concentration, the ability to switch tasks quickly, and accuracy in confirming prescription information and labels.
• Provide friendly customer service, recognize and respond appropriately to patients’ reactions, and work effectively as part of a team.
• Use verbal and written communication effectively and practice active listening with patients and colleagues.
• Use mathematical reasoning to calculate quantities such as tablets, days’ supply, and bottle counts for prescriptions.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the role’s physical demands, including standing and moving for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, precision control, and close visual acuity.
• Be able to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Communicate and receive detailed information accurately through spoken communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support pharmacists and patient health.
• Follow pharmacy workflows in production, pickup, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients in person, at pickup and drive-thru, and over the phone; offer immunizations and other services where appropriate; solve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when permitted and appropriately trained and certified.
• Where permitted, complete immunizer training and licensure requirements; educate patients about vaccines and refer questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse vaccine reactions, report events as required, review and collect patient information, document applicable records, and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental and vision benefits, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED