Pharmacy/Technician

Kroger•Benton, AR

About The Position

Provide exceptional customer service and help people live healthier lives by treating customers and employees fairly and ethically. Maintain a safe, clean, and inclusive environment, act as a responsible community member, and provide appropriate products, services, care, and accurate pricing. Deliver direct patient interventions through health and wellness services and experiences, as permitted by and consistent with state and federal law. Demonstrate the company's values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years old.
  • Ability to handle highly confidential information.
  • Meets minimum state requirements to perform the functions related to the position.

Nice To Haves

  • Previous comparable experience.
  • Equivalent experience as a pharmacy clerk.
  • EPRN familiarity.

Responsibilities

  • Comply with local, state, and federal regulations, and report illegal activity, including robbery, theft, or fraud.
  • Follow and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
  • Understand and perform ordering functions with primary and secondary wholesalers.
  • Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
  • Maintain departmental standards by keeping workstations and customer waiting areas clean and organized.
  • Count, measure, and prepare specified products using company best practices.
  • Complete billing procedures to ensure the best value for customers and the company.
  • Answer and triage phone calls and respond to inquiries as appropriate.
  • Follow company guidelines for accepting and tendering vendor coupons, cash-shortage limits, and shrink controls.
  • Operate the cash register according to company guidelines and follow cashier-handling policies for electronic fund transactions, cash, and check transactions.
  • Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
  • Assist the pharmacist with responsibilities other than those requiring a pharmacist's professional judgment.
  • Follow HIPAA regulations and company policies regarding protected information.
  • Support company health and wellness initiatives.
  • Put away legend orders, including Central Fill deliveries.
  • Work cooperatively in a fast-paced and sometimes stressful environment.
  • Manage conflict reasonably, cooperatively, and without confrontation.
  • Handle customer and business information honestly and with integrity.
  • Follow directions and seek assistance when needed to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Perform the essential job functions with or without reasonable accommodation.
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