Pharmacy Technician - Part Time

Martin's Point Health Care•Brunswick, ME

About The Position

Martin's Point Health Care is hiring a part-time Pharmacy Technician for 24 hours per week. The technician assists pharmacists with prescription orders from start to finish, provides excellent customer service, and supports pharmacy department and organizational goals. The schedule is daytime, Monday through Friday, between 8:00 a.m. and 5:00 p.m., with some flexibility within those hours. The role includes maintaining accurate patient profiles, performing pharmacy workstation tasks such as data entry, filling, shipping, call center, register, and inventory management, answering routine questions about health plan drug coverage and pharmacy services, and communicating with internal delivery-system staff through the Athena electronic medical record. The technician follows applicable privacy, regulatory, and organizational requirements; supports medication purchasing decisions; and contributes to department meetings and process improvement activities.

Requirements

High school diploma or equivalent.
Active Maine Pharmacy Technician license before employment.
Windows-based computer skills, including data entry and word processing.
Demonstrated telephone etiquette and positive interpersonal skills.
Attention to detail and strong follow-through.
Ability to handle difficult conversations with patients and internal customers.
Ability to multitask across phone and face-to-face interactions despite frequent interruptions.
Ability to analyze and solve problems.
Ability to work with patients, medical staff, other departments, and peers.
Ability to prioritize time and tasks appropriately, efficiently, and effectively.
Ability to work in a fast-paced, high-production, high-stress environment.

Nice To Haves

National Pharmacy Certification.
Previous pharmacy experience.
Experience in a medical setting and/or knowledge of pharmacy terms and abbreviations.

Responsibilities

Create and maintain accurate patient profiles, including demographics, insurance, and allergies, to support accurate, timely prescription fulfillment and insurance adjudication.
Balance quality and efficiency when performing pharmacy tasks to support patient outcomes and team goals.
Answer routine inquiries about Health Plan drug coverage, prices, product availability, formulary listings, and pharmacy services, using discretion and good judgment.
Comply with HIPAA, DOD, CMS, state, federal, and board of pharmacy laws and regulations, along with departmental and organizational policies.
Perform assigned pharmacy workstation duties, including data entry, filling, shipping, call center, register, and inventory management.
Use the Athena electronic medical record to communicate with internal delivery-system staff about medication refills and non-clinical medication-related questions.
Review reports on current and new medication purchases to support purchasing decisions that reduce expenses for patients and the organization.
Model professionalism and promote excellent service in support of the organization's mission and patient-care objectives.
Promote positive relationships and cooperation with patients, pharmacy and clinical staff, and other departments.
Participate in department and pharmacy group meetings and process improvement activities, including maintaining visual management and metrics.
Demonstrate the organization's mission, vision, and core values.