Pharmacy Technician

CVS Health•Concord, NH

About The Position

CVS Health Pharmacy Technicians help patients manage their prescription needs and support the pharmacy team in providing safe, accurate, and timely service. They work in a fast-paced retail pharmacy while following professional and ethical standards and complying with applicable federal, state, and local laws and regulations. Patient confidentiality must be maintained at all times. Technicians manage assigned pharmacy workstations and tasks, helping the team fill prescriptions promptly, safely, and accurately while providing caring customer service. New technicians must complete the CVS Pharmacy Technician Training Program and satisfy state Board of Pharmacy registration, licensing, and certification requirements. Duties may initially be restricted by a manager until those requirements are met. Technicians can then continue building clinical, technical, and insurance knowledge through available tools and training. The role requires sustained attention, customer-service orientation, effective communication, mathematical reasoning, and problem resolution. It also involves physical activity such as standing and moving around the pharmacy, working with the hands and fingers, bending or stooping, communicating verbally, and close visual work. Occasional lifting of up to 30 pounds is required. This is a part-time position with 15 anticipated weekly hours. The stated hourly pay range is $16.50–$25.00; actual offers depend on factors including experience, education, and geography.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state; satisfy applicable state Board of Pharmacy requirements.
  • Ability to concentrate on tasks over a period of time without being distracted.
  • Customer-service orientation, including identifying ways to help people, responding in a friendly manner, and recognizing and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including identifying when something is wrong or likely to go wrong and choosing an appropriate course of action.
  • Ability to remain upright for sustained periods and move around on foot between work areas.
  • Ability to work primarily with fingers, extend hands and arms, bend, and stoop.
  • Ability to communicate and perceive spoken information at normal speaking levels, including detailed instructions.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
  • Ability to lift up to 30 pounds occasionally, exert up to 30 pounds of force occasionally and/or up to 10 pounds frequently, and/or exert negligible force constantly to move objects.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer-service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the pharmacy team.
  • Help fill patient prescriptions promptly, safely, and accurately.
  • Provide caring service to patients and customers and help address their needs.
  • Follow professional and ethical standards and comply with applicable federal, state, and local laws and regulations.
  • Maintain patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.
  • Continue developing clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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