Pharmacy Technician

CVS Health • Lubbock, TX

7d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and serve as an important point of contact for patients and customers. The role requires following company Standard Operating Procedures and pharmacy workflow practices, communicating effectively, and contributing to a safe, inclusive, and compassionate team environment.

Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict assigned duties. Depending on state law and required training, technicians may also support patient health services such as immunizations, point-of-care testing, and offsite clinics. Where permitted, Technician Immunizers may prepare and administer vaccines and perform related patient education, documentation, monitoring, and supply-management activities.

The role requires regular, predictable attendance, including nights and weekends, and flexibility to work at other stores in the market when business needs require. The position is full-time, with 40 anticipated weekly hours. The stated typical pay range is $16.00–$24.00 per hour; the actual offer depends on factors including experience, education, and geography.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board does not establish a minimum age, be at least 16 years old.
• If the state board does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required training within the designated timeframe.
• Maintain attention and focus, concentrate on tasks, pivot quickly between tasks, and verify prescription information and label accuracy.
• Demonstrate customer service and team orientation by looking for ways to help, noticing patient reactions, and responding appropriately.
• Use verbal and written communication effectively, including active listening with patients and colleagues.
• Use mathematical reasoning for prescription-related calculations, such as tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the role, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, stooping, and repetitive finger movements; using precision to adjust machines; and performing tasks requiring close visual acuity.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Communicate spoken instructions accurately and receive detailed information through oral communication.
• Have regular and predictable attendance, including nights and weekends.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at pharmacy workstations to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Create positive patient experiences by providing empathetic, personalized service in person and over the phone, offering immunizations and other services where appropriate, and resolving or escalating patient concerns.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where permitted by law and supported by required training and certification.
• Where permitted and qualified as a Technician Immunizer, complete additional licensure and training requirements; prepare and administer vaccines; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED