Pharmacy Technician

CVS Health•Summerville, SC

10d•$16 - $24•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures, pharmacy workflow practices, and effective communication standards, and contribute to a safe, inclusive environment. Technicians must complete the company training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict duties. Where permitted by law and supported by required training and certification, technicians may also provide services such as immunizations and point-of-care testing, or staff offsite clinics. In locations where Technician Immunizer status is allowed, additional licensure and training are required to prepare and administer vaccines. This is a part-time role with anticipated weekly hours of 29. The stated pay range is $16.00–$24.00. The position is eligible for benefits and programs that may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

Comply with applicable state Board of Pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet state-level licensure and national certification requirements where applicable; requirements vary by state.
Concentrate over time, shift quickly between tasks, and confirm prescription information and label accuracy.
Provide friendly assistance, recognize patients’ reactions, and respond appropriately.
Use verbal and written communication with patients and colleagues, including active listening and asking questions as appropriate.
Use mathematics to calculate quantities such as tablets to dispense, days’ supply, and bottles needed to fill prescriptions.
Identify challenging patient or colleague interactions and select an appropriate course of action.
Remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements and other hand and arm movements.
Adjust machines precisely and maintain close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; and consistently move objects using a negligible amount of force.
Accurately express detailed or important instructions verbally and receive detailed information through oral communication.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pickup, drive-through, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide empathetic, personalized patient service at pickup, drive-through, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns to stock, and waiting-bin inventories.
Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
Provide additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
Where permitted, complete the licensure and training needed for Technician Immunizer status and support vaccine preparation and administration.
Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor and respond to adverse reactions and report events as required by public health requirements.
Review and collect patient information and track and document information for each applicable patient.
Monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.