Pharmacy Technician

CVS Health•Houma, LA

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, accurate, and prompt prescription fulfillment. They work in a retail pharmacy environment that maintains professional and ethical standards and complies with applicable federal, state, and local laws and regulations. Technicians are expected to protect patient confidentiality and provide caring service that meets or exceeds customer expectations. New Pharmacy Technicians must complete CVS Pharmacy’s training program and satisfy applicable state Board of Pharmacy registration, licensing, and certification requirements. A manager may restrict a new technician’s duties until those requirements are met. Technicians can continue developing their clinical, technical, and insurance knowledge through available tools and training.

Requirements

Must be at least 16 years of age.
Meet applicable state licensure requirements, which vary by state.
Ability to concentrate on tasks over time without being distracted.
Customer service orientation, including helping people in a friendly manner and responding appropriately to customers’ reactions.
Verbal and written communication skills for interacting with customers and colleagues.
Active listening skills, including understanding others, asking appropriate questions, and avoiding inappropriate interruptions.
Mathematical reasoning skills, such as calculating a prescription’s days’ supply.
Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
Ability to remain upright and move about on foot for sustained periods while accomplishing tasks.
Ability to perform finger-focused tasks such as picking, pinching, and typing; extend the hands and arms; bend at the waist; and stoop.
Ability to convey spoken instructions accurately and perceive sounds at normal speaking levels, with or without correction.
Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
Ability to lift up to 30 pounds occasionally and exert up to 30 pounds of force occasionally, up to 10 pounds frequently, and negligible force constantly.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent preferred, but not required.

Responsibilities

Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription fulfillment.
Help meet patients’ medication needs and applicable regulatory compliance standards.
Provide caring service to patients and customers, aiming to exceed their expectations.
Demonstrate ethical conduct and maintain patient confidentiality.
Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.