Pharmacy Technician

CVS Health • Dallas, TX

19d • $17 - $25

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and serve as an important point of contact for patients and customers. Technicians follow standard operating procedures and pharmacy workflows, communicate effectively, provide compassionate service, and contribute to a safe and inclusive team environment.

After starting the role, technicians must complete a company training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until all requirements are met. Where permitted and with required training and certification, technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizer duties may include preparing and administering vaccines, educating patients, referring vaccination questions to the Pharmacist-on-duty, monitoring and reporting adverse reactions, documenting patient information, and managing vaccine supplies.

This is a part-time role with 29 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour. The actual offer depends on factors such as experience, education, and geography. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

• Comply with applicable state Board of Pharmacy requirements or laws governing pharmacy practice, including requirements concerning age, education, and licensure or certification.
• If the state Board of Pharmacy does not establish a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
• Provide friendly assistance, recognize patient reactions, and respond appropriately.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use mathematics to calculate quantities such as tablets to dispense, days’ supply, and bottles needed for a prescription.
• Identify challenging patient or colleague interactions and select an appropriate response.
• Meet the physical demands of the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, and stooping; repetitive finger movements; precise machine adjustments; close visual work; and spoken and oral-information exchange.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists and patient health.
• Follow pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized patient service at pickup, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient problems.
• Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for controlled-substance dispensing and recordkeeping and patient privacy and security.
• Deliver additional health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally permitted and supported by required training and certification.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor and respond to vaccine adverse reactions and report events as required by public health requirements.
• Review and collect patient information and track and document information for applicable patients.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED