Pharmacy Technician

CVS Health•Chalmette, LA

8d•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They help ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately, while providing caring service to patients and customers. Technicians follow Standard Operating Procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive, and engaging culture. After starting, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until those requirements are completed, the Pharmacy Manager may restrict assigned duties. Technicians may provide additional patient health care services, such as immunizations and point-of-care testing, and may staff offsite clinics when permitted by law and supported by required training and certification. Where permitted, technicians may obtain Technician Immunizer status and support vaccine preparation and administration, patient education and referrals, adverse-reaction response and reporting, patient information documentation, and vaccine supply management. The role requires regular and predictable attendance, including nights and weekends, and the ability to complete required training within the designated timeframe. Work involves extended periods of standing and mobility, handling and lifting items, repetitive hand and finger movements, reaching, stooping, visual inspection, and communicating detailed information accurately. The position is full-time, with anticipated hours of 40 per week. The typical pay range is $16.50–$25.00 per hour; the actual offer depends on factors such as experience, education, and geography. Eligible colleagues receive a comprehensive benefits package that includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

Requirements

Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
If the state board does not establish a minimum age, be at least 16 years old.
If the state board does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet applicable state-level licensure and national certification requirements.
Complete required company training within the designated timeframe.
Demonstrate attention and focus, including concentrating on tasks, shifting between tasks as needed, and verifying prescription information and label accuracy.
Demonstrate customer service and team orientation, including friendly assistance and appropriate responses to patient reactions.
Use and understand verbal and written communication with patients and colleagues, including active listening.
Use mathematical reasoning for prescription calculations, such as tablet quantities, days’ supply, and bottle counts.
Identify challenging patient or colleague interactions and choose an appropriate course of action.
Meet the role’s physical demands, including extended standing and mobility; lifting, scanning, and bagging items; reaching and stooping; repetitive finger and hand movements; precision control; and close visual acuity.
Occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds.
Accurately express and exchange ideas verbally and receive detailed information through oral communication.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company Standard Operating Procedures at pharmacy workstations to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when permitted and appropriately trained and certified.
Where permitted and qualified as a Technician Immunizer, prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.