Pharmacy Technician

CVS Health • North Ridgeville, OH

4d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription fulfillment and excellent patient service. They work across pharmacy stations—including production, pick-up, drive-thru, and drop-off—following standard operating procedures and applicable laws and policies. Technicians assist patients with care and service needs, support pharmacy operations and inventory, and contribute to a safe, inclusive, and effective team environment. After starting, technicians must complete company training and meet applicable state registration, licensing, and certification requirements; duties may be restricted until these requirements are satisfied. Where permitted by law and supported by training and certification, technicians may also provide services such as immunizations, point-of-care testing, and offsite clinic support. Technicians authorized as immunizers may prepare and administer vaccines, educate patients, refer vaccination questions to the pharmacist, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Have the ability to concentrate on tasks, shift quickly between tasks, and confirm prescription and label accuracy.
• Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use verbal and written communication and active listening skills to interact with patients and colleagues.
• Use basic mathematical reasoning for prescription quantities and supplies.
• Identify challenging interactions and select appropriate ways to resolve them.
• Meet the physical demands described in the posting, including extended periods upright, reaching, repetitive fine-motor tasks, stooping, close visual work, and lifting up to 20 pounds occasionally and up to 10 pounds frequently.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures and pharmacy workflow procedures to support pharmacists and ensure safe, accurate prescription fulfillment.
• Assist patients at pick-up, drive-thru, and by phone with empathetic, personalized service; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Participate in training, seek feedback, and expand clinical and technical knowledge to better assist patients.
• Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Provide additional patient health services, such as immunizations, point-of-care testing, and offsite clinic staffing, when permitted and properly trained and certified.
• When supporting immunizations, meet additional licensure and training requirements; prepare and administer vaccines; educate patients and refer vaccination questions to the pharmacist; monitor and report adverse reactions; collect, track, and document patient information; and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends.
• Complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, perform basic dispensing calculations, and use problem-solving and communication skills to support patients and colleagues.
• Perform physical tasks required for pharmacy work, including standing and moving for extended periods, handling and scanning items, reaching, repetitive finger movements, stooping, and lifting or exerting force as described in the posting.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED