Pharmacy Technician

CVS Health • Lubbock, TX

2d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription fulfillment and operational excellence in retail locations. They are often the first point of contact for patients and customers, providing caring service and helping create a positive experience. Technicians follow company standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team environment.

After starting in the role, Technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict the Technician’s duties. Depending on applicable laws and required training or certification, Technicians may also support immunizations, point-of-care testing, and offsite clinics. In locations where permitted, Technician Immunizers may prepare and administer vaccines and perform related patient education, documentation, monitoring, and supply-management tasks.

This part-time position has anticipated weekly hours of 29. The typical pay range is $16.00–$24.00 per hour. Actual pay depends on factors such as experience, education, and geography. Eligible benefits vary by hours worked and eligibility and may include dental and vision coverage, wellness resources, employee discounts, voluntary benefits, and other programs.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements relating to age, education, and licensure or certification.
• If state pharmacy rules do not set a minimum age, be at least 16 years old.
• If state pharmacy rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the location.
• Complete required training within the designated timeframe.
• Be able to concentrate over time, switch quickly between tasks, and verify prescription information and labels accurately.
• Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Use mathematics to solve dispensing-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the role, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching, bending, stooping, and repetitive finger movements; and performing tasks requiring close visual acuity and precise control.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Complete permitted inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed and supported by required training and certification.
• Where permitted, complete licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
• Where permitted, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Where permitted, monitor for and respond to adverse reactions and report events according to public health requirements.
• Where permitted, review and collect patient information and track and document applicable patient information.
• Where permitted, monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, communicate effectively with patients and colleagues, use math to support prescription fulfillment, and resolve challenging patient or colleague interactions.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED