Pharmacy Technician

CVS Health • Noblesville, IN

9d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription fulfillment and an excellent patient experience in retail locations. They assist patients in person, at the drive-thru, and by phone; follow pharmacy workflows, Standard Operating Procedures, and applicable laws and policies; and help maintain smooth pharmacy operations. Technicians complete required company training and meet state registration, licensing, and certification requirements. Until requirements are satisfied, the Pharmacy Manager may restrict duties.

The position may also include supporting immunizations and other patient health care services where permitted by law and supported by required training and certification. Technician immunizers complete additional requirements, educate and refer patients, monitor and report adverse reactions, document patient information, and manage vaccine supplies. The role requires regular and predictable attendance, including nights and weekends, and may involve working at other stores in the market as business needs require.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
• If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Attend work regularly and predictably, including nights and weekends.
• Concentrate on tasks and shift promptly between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy.
• Provide friendly assistance, recognize patient reactions, and respond appropriately.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Apply mathematics to tasks such as calculating quantities, days' supply, and bottle counts.
• Identify challenging interactions and select an appropriate course of action.
• Meet the role's physical demands, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, bending, repetitive finger work, and handling items; and performing close-visual-acuity tasks.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Communicate detailed spoken information accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to support pharmacists and patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized patient service in person, at the drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
• Complete permitted inventory activities, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and develop clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other market stores for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed and appropriately trained.
• Where permitted, complete the licensing and training required for Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor and respond to adverse reactions and report events as required.
• Review and collect patient information and maintain applicable patient tracking and documentation.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED