Pharmacy/Technician

Kroger•Fremont, OH

17d

About The Position

Provide exceptional customer service to help people live healthier lives by treating customers and employees fairly and ethically, maintaining a safe, clean, inclusive environment, serving as a responsible community member, and providing appropriate products, services, and care with fair and accurate pricing. Provide direct patient intervention through health and wellness services and experiences relevant to patients, as permitted by state and federal laws. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role supports pharmacy operations by assisting the pharmacist, serving customers, handling prescriptions and inventory, maintaining a clean and safe work area, and following applicable laws and company policies. The position requires cooperative work in a fast-paced environment and the ability to perform essential job functions with or without reasonable accommodation.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Meet minimum state requirements to perform the functions related to the position.
Ability to work cooperatively in a fast-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary.

Nice To Haves

Previous comparable experience.
Equivalent experience as a pharmacy clerk.
EPRN familiarity.

Responsibilities

Comply with local, state, and federal regulations, and report illegal activity, including robbery, theft, or fraud.
Follow and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
Understand and perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
Maintain departmental standards, including clean and organized workstations and customer waiting areas.
Count, measure, and prepare specified products using company best practices.
Complete billing procedures to help assure the best value for the customer and company.
Answer and triage phone calls and respond to inquiries as appropriate.
Follow company guidelines for accepting and tendering vendor coupons, cash shortages, and shrink control.
Operate the cash register according to company guidelines and cashier handling policies, including processing credit and debit cards, EBT, gift cards, cash, and checks.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing steps.
Assist the pharmacist with responsibilities except those requiring a pharmacist’s professional judgment.
Follow HIPAA regulations and company policies regarding confidential information.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably, cooperatively, and without confrontation.
Act honestly and with integrity when handling customer and business information.
Follow directions and seek assistance as needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.