Pharmacy Technician

CVS Health • Grove City, OH

17d • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service as an initial point of contact for patients and customers. Technicians follow company standard operating procedures, pharmacy workflow practices, and applicable laws and professional standards while contributing to a safe, inclusive team culture. After hiring, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are complete.

The role may include supporting patient health services such as immunizations and point-of-care testing when permitted by law and supported by required training and certification. Where permitted, technicians may pursue Technician Immunizer status and help prepare and administer vaccines, educate patients and refer clinical questions to the pharmacist, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at the home store or other market locations as business needs require. This is a full-time role with 40 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour; the actual offer depends on factors including experience, education, and geography.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements concerning age, education, licensure, and certification.
• If state requirements do not establish a minimum age, be at least 16 years old.
• If state requirements do not establish a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Be able to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Be able to confirm prescription information and label accuracy.
• Demonstrate customer service and teamwork, including friendly assistance and appropriate responses to patients’ reactions.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Use mathematics to solve pharmacy-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging interactions and select an appropriate course of action.
• Meet the position’s physical demands, including standing or remaining upright for extended periods, lifting, reaching, repetitive finger movements, stooping, close visual acuity, and accurately conveying and receiving detailed spoken information.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including traveling to other stores in the market for shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, when legally permitted and supported by required training and certification.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report adverse reaction events as required by public health requirements.
• Review and collect patient information and track and document information for applicable patients.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy; use attention, communication, mathematical reasoning, and problem-solving skills to support patient safety and pharmacy operations.
• Perform the physical activities required for the position, including remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, bending, and close visual work.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED