Pharmacy Technician

CVS Health•Rockville, MD

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, timely, and accurate prescription fulfillment. The role provides an opportunity to work in a retail pharmacy environment that maintains high professional and ethical standards and complies with applicable federal, state, and local laws and regulations. Technicians demonstrate ethical conduct, protect patient confidentiality, and provide compassionate service that meets or exceeds customer expectations. New Pharmacy Technicians must complete CVS Pharmacy’s training program and meet the registration, licensing, and certification requirements established by their state’s Board of Pharmacy. Until all applicable requirements are met, a manager may restrict the technician’s duties. After completing the requirements, technicians can build clinical, technical, and insurance knowledge through available tools and training. This is a part-time position with 20 anticipated weekly hours. The role may require COVID-19 vaccination, including boosters where applicable, subject to legal requirements and approved accommodations. Requirements may vary by role and location.

Requirements

  • Must be at least 18 years of age.
  • Meet state-specific licensure requirements.
  • Ability to concentrate on tasks over time without distraction.
  • Customer-service orientation, including helping people in a friendly manner and understanding and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, including calculating a prescription’s days’ supply.
  • Ability to recognize problems and select an appropriate course of action in complex situations.
  • Physical ability to remain standing for sustained periods, move between work areas, work with fingers, extend arms, bend and stoop, and communicate and hear spoken information.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
  • Ability to occasionally lift up to 30 pounds; exert up to 30 pounds of force occasionally, up to 10 pounds frequently, and negligible force constantly.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription fulfillment.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers, including responding appropriately to their needs.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.
  • Build clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Dental benefits.
  • Vision benefits.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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