About The Position

The Pharmacy Technician assists the pharmacist in delivering quality pharmaceutical care and distributing medications as permitted by law. The role supports Billings Clinic’s specialty pharmacy operations and may be filled by a certified technician or a technician-in-training; on-the-job training is available. The position is full-time, day shift, and non-exempt. The listed starting wage is $17.25–$24.60, depending on experience, and the position may be eligible for a $2,500 sign-on bonus. Technicians support prescription processing and medication distribution, customer service, inventory management, controlled-substance records, claims and insurance transactions, point-of-sale operations, and pharmacy organization. They participate in quality improvement and may educate or train pharmacy staff, students, and residents. Billings Clinic is a community-owned, not-for-profit, physician-led health system based in Billings, Montana, with more than 4,700 employees, over 550 physicians and non-physician providers, a multi-specialty group practice, and a 304-bed hospital. The organization describes its culture as focused on teamwork, kindness, safety, and courage, and notes its Magnet recognition for nursing excellence. The role requires current registration with the Montana State Board of Pharmacy, required training and competencies, continuing education as required by the Board, and not being on the OIG exclusion list. Technician-in-training candidates must meet the applicable permit and certification requirements. Certified candidates must meet Montana and applicable national certification requirements.

Requirements

  • Display and provide proof of current registration with the Montana State Board of Pharmacy.
  • Successfully complete required training and department- or position-specific competencies.
  • Maintain continuing education as required by the Board of Pharmacy and provide documentation upon request.
  • Not be on the OIG exclusion list.
  • For a Pharmacy Technician in Training (non-certified): high school graduation or equivalent.
  • For a Pharmacy Technician in Training (non-certified): be eligible and registered with the State Board of Pharmacy as a Technician-in-Training before the first day of employment; the Board must verify registration before that date.
  • For a Pharmacy Technician in Training (non-certified): pass a national certification examination accepted by the Montana State Board of Pharmacy within the original registration’s license-expiration period, then register as a Certified Pharmacy Technician with the State Board.
  • For a certified Pharmacy Technician: high school graduation or equivalent and be at least 18 years old.
  • For a certified Pharmacy Technician: current Montana state certification and any national certification approved by the Montana State Board of Pharmacy.
  • For a certified Pharmacy Technician: meet national certification maintenance requirements, including 20 hours of continuing education and payment of the required fee every two years.
  • For a certified Pharmacy Technician: maintain a Billings Clinic file containing orientation, training, continuing education, and competency assessments, available for inspection by the State Pharmacy Inspector as required.

Nice To Haves

  • Previous experience as a pharmacy technician is preferred.

Responsibilities

  • Support and model behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct, and service expectations.
  • Answer telephone calls and assist customers seeking pharmaceutical care.
  • Perform data entry and generate reports.
  • Assist the pharmacist with medication distribution, including compounding or admixing preparations, filling bottles or bingo cards, processing prescriptions and emergent prescriptions, adjudicating claims, point-of-sale functions, and use of outpatient pharmacy technology.
  • Maintain medication and supply inventories sufficient for dispensing needs.
  • Maintain accurate controlled-substance perpetual inventory using the appropriate vault or records.
  • Facilitate delivery of pharmaceuticals and ensure proper point-of-sale processes and balancing of funds and registers.
  • Keep the pharmacy neat and organized.
  • Process prescription claims, including adjudication and reconciliation, insurance verification, prior authorization, and compassionate-care or medication-assistance programs associated with patient accounts and claims billing.
  • Enter medication charges and credits for patient-account and insurance-claim adjudication and reconciliation.
  • Participate in quality-improvement activities using performance-improvement principles.
  • Educate and train new pharmacy staff, students, and residents as appropriate.
  • Identify professional growth and development needs, meet required organizational and departmental requirements, and maintain relevant competencies.
  • Perform other duties as assigned or needed to meet departmental or organizational needs.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 403(b) retirement plan with employer matching
  • Defined contribution pension plan
  • Paid time off
  • Employee wellness program
  • Potential $2,500 sign-on bonus
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