Pharmacy Technician

CVS Health•Olathe, KS

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help deliver safe, accurate, and timely prescription fulfillment and compassionate patient service. They follow company standard operating procedures and pharmacy workflow practices across production, pick-up, drive-thru, and drop-off workstations. Technicians contribute to a safe, inclusive team culture, communicate effectively, and help patients navigate pharmacy services. After hire, technicians must complete the company training program and fulfill applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are met. Where permitted by law and supported by required training and certification, technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. The role requires regular, predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require. This is a part-time position with 20 anticipated weekly hours. The listed availability is weekday shifts from 3 p.m. to 7 p.m., Saturday from 10 a.m. to 6 p.m., and Sunday from 11 a.m. to 5 p.m.; every other weekend is required. The typical pay range is $16.50 to $25.00 per hour, with actual pay depending on factors including experience, education, and geography.

Requirements

  • Comply with state Board of Pharmacy requirements or laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
  • If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
  • If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required company training within the designated timeframe.
  • Meet the role’s regular and predictable attendance expectations, including nights and weekends.
  • Demonstrate attention and focus, including concentrating on tasks, shifting between tasks, and confirming prescription information and label accuracy.
  • Demonstrate customer service and teamwork skills, including helping people in a friendly manner and responding appropriately to patients’ reactions.
  • Communicate verbally and in writing, use active listening, and accurately convey and receive detailed information.
  • Use basic mathematical reasoning, such as calculating tablet quantities, days’ supply, and bottle quantities.
  • Use sound judgment to identify and resolve challenging patient or colleague interactions.
  • Meet the physical demands of the position, including standing or remaining upright for extended periods; lifting and handling items; reaching, stooping, and repetitive finger work; close visual acuity; and occasionally lifting or exerting up to 20 pounds and frequently up to 10 pounds.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures and pharmacy workflows to support pharmacists and safe, accurate prescription fulfillment.
  • Assist patients at pick-up, drive-thru, and by phone, providing empathetic service and resolving or escalating patient concerns.
  • Offer immunizations and other pharmacy services to patients when permitted and appropriate.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Maintain a safe, inclusive, and engaging team environment; seek feedback and opportunities to build clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily working shifts at other stores in the market as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for controlled substances and patient privacy and security.
  • Provide additional patient health services, such as immunizations, point-of-care testing, or offsite clinic support, where allowed by law and supported by required training and certification.
  • If serving as a Technician Immunizer, complete the required licensure and training; prepare and administer vaccines; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
  • Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy, use mathematical reasoning to support prescription dispensing, and address patient or colleague problems appropriately.
  • Perform the physical activities required for the role, including remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, stooping, and close visual work.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being, subject to eligibility.
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